USDA Electronic Consumer Complaint Form

Electronic Consumer Complaint Form (eCCF)

Welcome to the FSIS Electronic Consumer Complaint Reporting Form. Here, you can report foodborne incidents such as illness, foreign object, injury, allergic reaction, mislabeling, and off taste, color, or appearance involving meat, poultry, and processed egg products regulated by the USDA FSIS. The information you are able to provide in this form will help to support FSIS analysts in their ability to identify and respond to consumer food safety issues.

Disclaimer and Notices:

If you are a minor (under 18 years of age) please seek the advice of an adult before submitting any complaint.
Personal information, although optional, may be captured on the following form. Please be aware of our Privacy Policy and the use of the information you provide in the form before proceeding.
To speak with someone directly, call the USDA Meat and Poultry Hotline at 1-888-MPHotline (1-888-674-6854). The Hotline is staffed by food safety experts weekdays from 10 a.m. to 6 p.m. Eastern time.

Please answer these questions before proceeding to the reporting form:

Does your complaint involve foodborne illness?

Yes

Is your complaint related to a meat, poultry, or egg product?

Yes

Does your complaint involve food prepared at a restaurant, deli or fast food establishment?

Yes

According to the Paperwork Reduction Act of 1995, an agency may not conduct or sponsor, and a person is not required to respond to a collection of information unless it displays a valid OMB control number. The valid OMB control number for this information collection is 0583-0133. The time required to complete this information collection is estimated to average 15 minutes per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information.